Yes. As a medically-led clinic, your safety is our top priority. We require a thorough, face-to-face consultation for all new patients to assess your medical history, discuss your goals, and ensure the treatments are safe and suitable for you.

A £50 deposit is required to secure your consultation appointment. This is fully redeemable against the cost of any treatment you choose to book. If we decide together that a treatment isn’t right for you, or if you simply change your mind, there is no pressure to proceed. (Please note: in the event of no treatment, the £50 is retained to cover the clinical time spent).

We kindly ask for a minimum of 48 hours' notice if you need to cancel or reschedule your appointment. Cancellations made with less than 48 hours' notice, or missed appointments, will result in the loss of your £50 deposit.

Your comfort is incredibly important to us. We use premium, ultra-fine needles for all injectables. For dermal fillers, we apply a high-strength topical numbing cream prior to treatment, and the filler itself contains a local anesthetic. Most patients describe the sensation as a tiny scratch or mild pressure.

• Anti-wrinkle injections: Typically last 3 to 4 months, depending on your individual metabolism, muscle strength, and lifestyle.

• Dermal Fillers: Can last anywhere from 6 to 18 months. This depends heavily on the area treated and how your body naturally breaks down the hyaluronic acid over time.

Yes. It is a criminal offence in the UK to administer Botulinum Toxin or Dermal Fillers to anyone under the age of 18. We operate a strict "Challenge 25" policy, so please do not be offended if we ask for photographic ID (Passport or Driving License) at your appointment.

No. For safety and ethical reasons, we do not perform any injectable treatments on women who are currently pregnant, undergoing IVF, or breastfeeding.

To minimise the risk of bruising, please avoid alcohol, ibuprofen, aspirin, and fish oil supplements for 24-48 hours before your treatment (unless prescribed by your GP). Please arrive for your appointment with a clean face, free of makeup if possible.

As these are medical procedures, minor side effects are normal. You may experience slight redness, mild swelling, or bruising at the injection sites. This usually subsides within a few days. We will provide you with comprehensive aftercare advice, and Emily is always available if you have any questions post-treatment.